Privacy Policy

1. Who we are

This website is operated by Caldana Group LLC, 3150 SW 38th Ave, Suite 1320-F, Miami, FL 33146, USA ("Caldana Group", "we", "us"). We are responsible for the personal data described in this policy. Contact: contact@caldanagroup.com.

2. What we collect

• What you send us. When you use the contact form or write to us, we receive your name, email address, company or website if you give it, the service you are interested in, and your message.
• Client information. If you become a client, we also keep the contact, billing and project information needed to provide the services and invoice them. When you pay by card, the card details go directly to the payment provider; we do not receive or store them.
• Technical data. Our hosting provider keeps standard server logs (such as IP address, browser and pages requested) for security and operation. To limit spam, the contact form stores a one-way hash of your IP address for one hour.

This website does not use analytics, advertising or tracking cookies, and it does not set cookies for visitors.

3. How we use it

• To answer your inquiry and prepare proposals.
• To provide our services, communicate with clients and issue invoices.
• To keep the website secure and protect it from spam and abuse.
• To meet our legal, accounting and tax obligations.

Where the GDPR or similar laws apply, we rely on taking steps at your request before entering into a contract, on performing that contract, on our legitimate interest in running and securing our business, and on legal obligations.

4. Sharing

We do not sell or rent personal data, and we do not share it for advertising. We share it only with service providers that help us operate, such as our hosting and email providers and the payment providers that process invoice payments by card or PayPal, and only as needed for that purpose. We may also disclose data when the law requires it.

5. Retention

Inquiries that do not lead to an engagement are deleted within 24 months. Client records are kept for as long as the engagement lasts and afterwards for as long as accounting and tax laws require.

6. Your rights

You can ask us to access, correct or delete your personal data, to restrict or object to its use, or to receive a copy of it. Write to contact@caldanagroup.com. We answer within 30 days. If you are in the European Economic Area or the United Kingdom, you can also complain to your local data protection authority. California residents have the rights described in the CCPA; we do not sell or share personal information as defined in that law.

7. International transfers

We are a US company and our team works remotely, so your data may be processed in the United States and in other countries where we or our providers operate. Where the law requires it, we use appropriate safeguards for these transfers.

8. Security

The website uses encrypted connections (HTTPS), and access to client information is limited to the people who need it to do the work.

9. Children

Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect data from children.

10. Changes

We will publish any change to this policy on this page with a new date. If we start using analytics or cookies, we will update this policy before doing so.