1. Introduction:

  • Caldana Group is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines the types of data we collect, the purposes for which it is collected, and the security measures in place to safeguard this information.

2. Information Collected:

  • Personal Information: When subscribing to our marketing services, we may collect personal information such as name, email address, phone number, and billing details.
  • Usage Data: We collect data on how our clients interact with our marketing services, including website visits, email engagement, and social media interactions.

3. Purpose of Data Collection:

  • Service Delivery: We collect personal information to provide and improve our marketing services, tailoring them to meet the unique needs of our clients.
  • Communication: Personal information is used for communication purposes, including sending newsletters, updates, and responding to inquiries.
  • Billing and Transactions: We collect and process billing information for subscription payments and financial transactions.

4. Security Measures:

  • Data Encryption: All sensitive data, including personal and financial information, is transmitted securely using industry-standard encryption protocols.
  • Access Controls: Access to client data is restricted to authorized personnel only, and strict access controls are in place to prevent unauthorized access.
  • Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

5. Data Retention:

  • Client Data: We retain client data for the duration of the subscription period and for a reasonable time thereafter to comply with legal obligations.
  • Inactive Accounts: Inactive accounts may have their data securely archived or deleted after a specified period.

6. Third-Party Services:

  • Service Providers: We may use third-party service providers to facilitate our marketing services. These providers are bound by contractual agreements to handle data securely and in compliance with applicable privacy laws.
  • Analytics: We use analytics tools to understand how clients interact with our services. These tools may collect and process data on our behalf.

7. Cookies and Tracking Technologies:

  • Cookies: We use cookies and similar tracking technologies to enhance user experience and collect information about usage patterns. Users can manage cookie preferences through their browser settings.

8. Compliance with Laws:

  • Legal Requirements: Caldana Group complies with applicable data protection laws and regulations. We may disclose personal information when required by law or to protect our rights.

9. Changes to Privacy Policy:

  • Notification: Any changes to our Privacy Policy will be communicated to clients through email or by posting on our website.

10. Contact Information:

  • Questions and Requests: Clients can contact Caldana Group for questions, requests, or concerns regarding their privacy or this Privacy Policy.
  • E-mail: contact@caldanagroup.com

By using Caldana Group’s marketing services, clients acknowledge their understanding and agreement with this Privacy Policy. It is recommended to review this policy periodically for any updates or changes.